Yes, before the ticket purchase step you can view the map, sections, and venue capacity.

Yes, you can first select the seat you want and then make the payment.

When selecting the seat before closing the page related to the venue, you can select the seat by clicking on the desired seat (its color changes to yellow) and deselect it by clicking again.

For online purchase, you can use all Shetab member cards and the Mellat and Saman bank gateways listed on the site.

To choose an internet password, go to the ATM machines, select the change password option, then select the second password option, choose the desired number, confirm it, and remember it.

The second validation code or CVV2 is a three or four-digit number printed on the back of your bank card.

When you are buying online on the site, after finally selecting the seat and confirming it, you enter the bank page to pay the ticket amount. It is better to enter your bank password using the secure keyboard shown so that fraudsters cannot identify and use your password.

In this case, since the transaction was unsuccessful, the amount deducted from your account will be returned to your account by the bank within at most 72 hours. If after this period you are sure that the money has not been returned, you can call the site support number so that our colleagues can solve your problem as soon as possible.

Your phone may have been unavailable at the moment of sending, or a disruption may have occurred in the sending process from the telecom system. Of course, there is no need to worry; you can get your purchase tracking code from the Ticket Tracking section.

After completing the purchase steps and returning to the ticket site, an SMS and email will be sent to you confirming the success of the purchase. If you do not receive them, your purchase was not successful and your money will be returned to your account again. If the money is not deposited to your account within 72 hours, you can call the ticket site support. If you received the SMS or email and your purchase was successful, download the ticket from the sent link and print it, because the ticket files are PDF and therefore Adobe Reader software must be installed on your system. Printing the tickets and the original identification card (only the personal identification card of the person in whose name the ticket was purchased) is enough to enter the venue.

When your purchase is registered, you can log in to your user account and make sure that your tickets are registered.